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HP HP2-H41 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Workflow and Productivity Solutions | - Business productivity features
|
| Basic Troubleshooting | - Common printing issues
|
| HP Care Pack and Support Services | - Service offerings
|
| Environmental Sustainability | - Sustainable printing initiatives
|
| Security and Compliance | - Print security solutions
|
| Printing Technologies | - Core printing technologies
|
| Customer Needs Assessment and Solution Positioning | - Identifying customer printing requirements
|
| HP Imaging and Printing Portfolio Overview | - HP printer and multifunction product lines
|
HP Selling Imaging and Printing Fundamentals Sample Questions:
1. What is one advantage of HP transmit once RIP once technology?
A) It reduces network traffic by storing the print job inside the printer.
B) It speeds up the print job rastering process in the device firmware.
C) It reduces anomalies, such as rose patterns, in printed images.
D) It is printer agnostic because images are rastered inside the print job.
2. Why did HP develop chemically grown toner with microscopic, spherical particles?
A) to fuse toner much faster and achieve a higher printing speed
B) to allow toner particles to be placed very precisely on the page for high quality images
C) to decrease the production costs of toner
D) to get a wider range of colors if using special printing paper
3. Why are many marketing pages now being printed in-house, rather than being outsourced to print shops?
A) Today's workers are more creative.
B) Fewer commercial print shops exist today.
C) Newer color printers produce low-cost, high quality output.
D) Commercial print shops do not want these kinds of jobs.
4. Which two vertical applications are the most important for small and medium business customers?
A) cost control and web site administration
B) ERP and CRM
C) DIY/in-house marketing and document workflow
D) HP Web Jetadmin and PaperPort
5. Which types of media are compatible with HP DesignJet printers and MFPs?
A) Rolled media only
B) Letter or A4 and Legal or A3
C) Cut sheet media only
D) Cut sheet and rolled media
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: C | Question # 4 Answer: A | Question # 5 Answer: D |


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