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Certification Path
The PeopleCert ITIL Practitioner Exam certification includes only one ITIL Practitioner certification exam.
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PeopleCert ITIL Practitioner Exam Reference
Reference: https://www.axelos.com/certifications/itil-certifications/itil-practitioner-level
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ITIL ITIL-Practitioner日本語 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Communication and stakeholder management | - Effective communication planning
|
| Topic 2: Practical ITIL application | - Applying ITIL guidance in real scenarios
|
| Topic 3: Continual Service Improvement (CSI) | - CSI approach and lifecycle integration
|
| Topic 4: Organizational Change Management | - Driving adoption of ITIL practices
|
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