Salesforce Consultant Plat-Con-201

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Salesforce Plat-Con-201 Exam Syllabus Topics:

Salesforce Certified Omnistudio Consultant Sample Questions:

Question #1

A consultant needs to design a solution that displays a customer's active insurance policies, recent claims, and available actions in a single compact view on the Account record page. Which OmniStudio component should the consultant recommend?

A. DataRaptor Extract
B. FlexCard
C. Integration Procedure
D. OmniScript

Question #2

A business wants to create a reusable OmniScript to capture customer payment information during the order process. The business decides that the first step of the payment process should include:
- Payment type (credit card or bank account)
- Payment amount
Which two elements should the consultant recommend for this step of the process? Choose 2 answers

A. Radio
B. Multi-select
C. Currency
D. Number

Question #3

A company implements an integration procedure that is invoked from an OmniScript. The integration procedure includes a recommend to improve performance and address users concerns. Which feature should the consultant recommend to improve performance and address users concerns?

A. Batch jobs
B. Chaining
C. Try Catch
D. Conditions

Question #4

When designing OmniStudio solutions, what are two reasons that explain why Integration Procedures are recommended as the first choice of data sources for FlexCards and OmniScripts?
Choose 2 answers

A. They future-proof your front-end design.
B. They combine multiple actions into a single server call.
C. They can retrieve Salesforce data from multiple objects faster.
D. They enable better usability in digital interactions.

Question #5

A Data Mapper Extract retrieves a list of Cases. The requirement is to output the data in a specific, nested JSON structure:
{"CaseDetails": {"Info": [...]}}
How should an OmniStudio Consultant define this complex output structure?

A. Use a Formula to construct the JSON string manually.
B. The JSON structure is automatically determined by the Salesforce object structure and cannot be changed.
C. Use a Data Mapper Transform to build the hierarchy after the extraction.
D. Define the JSON Output Path in the Output Mapping tab using dot notation to construct the hierarchy.

Solutions: