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Avaya 132-S-816 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Troubleshooting & Support | 20% | - Common call flow and connectivity issues - Fault isolation and diagnostic methods - Alarm handling and system recovery |
| Topic 2: Telephony & User Administration | 20% | - User, extension, and group configuration - Voicemail and messaging setup - Call routing, inbound/outbound rules |
| Topic 3: Maintenance & Upgrades | 15% | - Software updates and system upgrades - Backup and restore procedures - Log management and monitoring tools |
| Topic 4: IP Office System Architecture & Components | 20% | - Networking and connectivity requirements - Hardware platforms and control units - Software editions and licensing model |
| Topic 5: Installation & Initial Configuration | 25% | - License activation and feature enablement - IP Office Manager installation and usage - System setup and basic configuration |
Avaya Specialist - IP Office Implement & Support Elective Exam : 132-S-916.2 Sample Questions:
1. Your customer needs to provide the NetBIOS name of two separate servers for the Modular Messaging for Exchange planning form.
These are _____. (Choose two.)
A) Peer Directory Server
B) DNS Server
C) Peer Exchange Server
D) Non-Peer Exchange Server
2. You have a failed new installation while using the Configuration Wizard at the Avaya Messaging Application Server (MAS) Configuration section.
Which two actions should be taken to debug the installation? (Choose two.)
A) Check the Microsoft Exchange organization permissions.
B) Check the MMREP.XML FILE.
C) Verify the WebLM/RFA license is on the machines.
D) Check the Octel container for the MM permissions group.
3. Modular Messaging 3.1 for Exchange Message Application Servers (MASs) run the
Microsoft Windows operating system. The customer wants to supply their own MAS.
Which versions of Windows are supported on the MASs?
A) Any release of Windows 2003 except Data Center Server
B) Windows 2003 with Service Pack 1
C) Windows 2003 with Service Pack 2
D) Windows 2000 as long as this is an upgrade
4. How should you access the alarm Log on R3.1 Message Networking (MN) from the main menu?
A) Logs > Alarm Log
B) Reports > Alarm Log
C) Logs > Reports > Alarm Log
D) Reports > Logs > Alarm Log
5. On an Message Networking (MN), when configuring Authentication, Authorization and Accounting (AAA) servers _____.
A) the system may have multiple types of LDAP server types active at the same time
B) for a single AAA server type the system may have two servers configured
C) the system can be configured to require a RADIUS server to use TSL/SSL
D) the system may have both RADIUS and LDAP server types active at the same time
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: A,B | Question # 3 Answer: B | Question # 4 Answer: A | Question # 5 Answer: B |


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