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Oracle 1Z0-1064-26 Exam Syllabus Topics:

Oracle Fusion Service 2026 Implementation Professional Sample Questions:

Question 1

Which three types of data are included in the interaction associated with a normal call flow?

A. Contact name
B. Start time of the call
C. Channel
D. Service Request create date
E. Agent name

Question 2

What should you do to enable Password Reset in Digital Customer Service (DCS)?

A. Enable the "Password Reset" option in the User Administration component.
B. Add the Password Reset component to your DCS application.
C. Instruct users that they can only change their password by chatting with an agent.
D. Obtain the Change Password Link and add it to your DCS page.

Question 3

Identify two correct statements about the way Visual Builder Cloud service (VBCS) and Digital Customer Service (DCS) are related.

A. DCS is an Offering in Engagement Cloud and VBCS is another Offering in Engagement Cloud.
B. DCS is an Offering in Engagement Cloud and VBCS is part of that Offering.
C. VBCS is a visual development tool for creating applications in DCS.
D. DCS is a visual development tool for creating applications in VBCS.

Question 4

Identify two correct options about Application Composer, as the primary web-based tool within Engagement Cloud used to modify standard and custom objects.

A. It allows edits to dashboard pages.
B. It requires the use of a sandbox to modify the fields associated with standard and custom objects.
C. It requires proper permissions to use the tools and additional permissions to edit the desired object.
D. In includes a preview option for all standard and custom object pages.

Question 5

What three things should you perform to show product images in the Product Picker component in Digital Customer Service (DCS)?

A. Add the Product object to your DCS application.
B. Add images as the product image will not be pulled from Engagement Cloud.
C. Configure products groups and product items in Engagement Cloud.
D. Add product ID(s) to the database component.

Solutions: