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Topics to Cover
Oracle 1z0-562 certification exam is based on the learnings, key topics, and activities encountered during oracle pieces of training and implementations.
Following are the major topics along with the sub-skills, a candidate should cover while preparing for the examination. These topics will give the candidates a clear view of which topics and skills inclusive, one should focus on for the certification.
Note: The list and details are not an all-inclusive content list. Oracle reserves the right to change and update the content (topics and sub-skills) at any point in time.
Business Object Inheritance Share Business Object Properties for better usage and configuration
Business Object Lifecycle Ability to Manage and Apply Business Object Lifecycle
Rates Ability to Manage and Apply Rates for a commodity Ability to Manage and Apply Apply Proration Ability to Manage and Apply Apply Bill Factors
Business Object Options Ability to use various options with Business Objects
Business Services Ability to Manage and Configure Business Services
Meter Reading Ability to read meters and maintain readings for future reference
Billing Efficiently Manage Bills while maintaining the billing segments and ensure the completeness for each bill
Business Object Business Rules Ability to use Business Object Rules
Business Object Access Rights Ability to Manage and Configure Access Rights
Control Central & User Interface Standards Ability to navigate Oracle Utilities Customer Care and Billing User Interfaces Knowledge to Use and Maintain Control Central Locate Help Documentation and Text for further reference and use
Revision Control Ability to Use and Configure Revision Control
Customer Information Ability to Maintain and Manage Customer Information and Contacts Information on how to determine Customer Account Structure
Framework Overview Knowledge of Using Oracle Utilities Application Framework Have an understanding of Maintenance Objects Knowledge to Create Plug-In Logic Ability to Extend Database Knowledge to Enforce Security Rules
Monitor Overdue Debts Ability to Configure and Manage Credit Manage Collections and Overdue Processes Monitor Payment Arrangements and Pay Plans
Route Management and Field Activity Upload Efficiently Manage Service Cycles, Routes, and Upload Field Activity
Sales and Marketing Ability to Configure and Manage Campaigns, Packages, and Orders for customers and billing
Adjustments Ability to Configure and Manage Adjustments in Bills
Case Management Ability to Configure Case Management Functionality
Business Object Elements Knowledge to use and configure Business Object Elements
Financial Transactions Ability to manage Financial Transactions
Field Work Knowledge to Efficiently Manage Field Activities, Agents and Field Orders for customers
Service Scripts Knowledge to configure Service Scripts
Bundling Use Bundling capabilities to Configure Business Process
Device Management Knowledge to Manage and Configure Meters and Items and other devices
To Do Ability to Manage and Configure To Do Functionality
Advanced BPA Script Features Ability to Configure and Manage Business Process Assistant (BPA) scripts
Payments Diligently Manage Payments, Overpayment and Payment Distribution
The candidate needs to go through and be proficient in every topic.
Brief Details
Following are the quick details related to the Oracle 1z0-562 Certification Exam
Exam Voucher: Candidates can purchase the exam vouchers on Oracle Education Portal. Voucher is valid for 6 months from the date of issue and is like a gift voucher which will get forfeited if not used within 6 months.
Exam Code: 1z0-562
Exam type: Multiple Choice Questions
Exam Name: Oracle Utilities Customer Care and Billing 2 Essentials
Number of Questions: 70 Questions
Exam Mode: Online Proctored Exam. Candidates can take the examination from any place at any time as per their convenience. Candidates also have the option to give exams at any of the authorized training centers. Candidates can select the exam mode based on their convenience at the time of registration.
Exam Registration: Candidates willing to appear for the exam have to purchase the exam voucher. Post purchasing the voucher, the candidate can register for the examination on Oracle Education Portal
Duration: 120 minutes
Exam Price: $245 (USD) Price may vary for a country based on the localized currency rates
Pass Score: 60%
1z1-562 exam certification is one of the most important certification recently. When qualified by the 1z1-562 certification, you will get a good job easily with high salary. Besides, the career opportunities will be open for a certified person. Now, you can get the valid and best useful 1z1-562 exam training material. 1z1-562 will help you to strengthen your technical knowledge and allow you pass at your first try.
Scope
This certificate verifies the fundamental knowledge to become an Oracle Utilities Customer Care and Billing 2 Certified Implementation Specialist ensuring if the candidate is skilled enough of practically applying the knowledge gained through pieces of training and practical experience of working within the projects.
Oracle Utilities Customer Care and Billing 2 Essentials
Preparation Guide for Oracle 1z0-562 Certification Exam
Introduction
The Oracle Utilities Customer Care and Billing 2 Essentials Certification Exam certifies the candidate has an understanding of Oracle customer care and billing technology. This certificate is also known as Oracle 1z0-562 Exam which is a benchmark for experience and expertise recognized by employers across the globe.
Reference: http://www.oracle.com/partners/en/products/applications/utilities-exam-1z0-562/index.html


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