Avaya APSS 46150T

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Avaya APSS Avaya Solutions for Midsized Customers Online Test Sample Questions:

1. Which of the following Avaya IP Office TM editions would you position as options for a customer seeking communications for 450 employees who require access to advanced features and high availability/resiliency? (Select two.)

A) Essential Edition
B) Server Edition
C) Select Edition
D) Basic Edition
E) Preferred Edition

2. Which of the following customer concerns are related to meeting the needs of a mobile workforce? (Select two.)

A) Driving efficiencies
B) Work from anywhere
C) Simplifying management
D) Customer Satisfaction
E) Bring Your Own Device (BYOD)

3. Cloud Operations Manager (COM) is a new management utility.
What does it manage?

A) Up to 30,000 call recordings
B) Up to 30 Avaya IP Office TM system inventories
C) Up to 3000 Avaya IP Office TM users
D) Up to 30 Avaya Aura systems
E) Up to 3000 Avaya IP Office TM systems

4. You are reaching out to a prospective customer to discuss Avaya IX TM Workforce Engagement Select.
Who should you reach out to as the primary decisionmakers? (Select two.)

A) Contact Center agents
B) Contact Center directors and managers
C) Quality assurance managers and supervisors
D) Director of IT

Solutions: