Avaya ACSS 33160X

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Avaya Workforce Engagement Support Certified Sample Questions:

1. A technician is migrating a customer's system from AWFO V15.1 to Avaya Workforce Engagement R20.X.
the customer has windows 2016 servers. You recommended that the customer use the side-by-side approach.
Which two factors led to this recommendation? (choose two).

A) The data on the source DC servers are reformatted with Windows Server 2016, and installed L-' with R20.X-
B) It will minimize upgrade downtime risks
C) It is suitable for small systems only.
D) It will support rollback by reverting to the 15.1 Date Center

2. Which two statements about the Avaya Workforce Engagement database management Service account are true? (Choose two)

A) The account cannot be the same as the Management Service account
B) The account must be defined within a workgroup
C) The password can be changed after the installation
D) It is allowed to change the username after initial installation.

3. You are selecting the new server roles for recording.
To assure your Avaya Contact Recorder Advanced (ACRA) Works properly, which three server roles are valid? (Choose three)

A) Recorder Integration Service
B) Replay role
C) IP Recorder
D) Screen Recorder
E) RTP Proxy

4. Which two statements about Enterprise Manager (EM) features are true? (Choose two)

A) It eliminates duplicate configuration if shares data
B) It is browser-based interface
C) It allows application-level functionality configuration
D) User access is through the system Management desktop applications

5. You are in the process of creating a new supervisor on the Framework server . you have created the user profile, but when you try to assign access rights, the "Edit Access Rights" button is greyed out. What is causing this problem?

A) You have not created the profile as a supervisor
B) You have not created the profile as a manager
C) You have not created the user name and password .
D) You have not created a valid profile

Solutions: