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BlackBerry-Certifications BCP-421

BCP-421

Exam Code: BCP-421

Exam Name: Maintaining a BlackBerry Enterprise Server v5.0 in an IBM Lotus Domino Environment

Updated: Aug 08, 2026

Q&A Number: 99 Q&As

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BlackBerry BCP-421 Exam Syllabus Topics:

SectionObjectives
Maintenance and Troubleshooting- Monitoring and diagnostics
  • 1. Performance monitoring tools
    • 2. Log analysis and system monitoring
      - Problem resolution
      • 1. Database and synchronization troubleshooting
        • 2. Common BES issues and fixes
          User and Device Management- Device management
          • 1. Policy enforcement and updates
            • 2. Device assignment and tracking
              - User activation and provisioning
              • 1. User policies and IT policies
                • 2. Enterprise activation process
                  Installation and Configuration- Server configuration and setup
                  • 1. Database and Domino integration setup
                    • 2. Service account configuration
                      - BES installation in Domino environment
                      • 1. Installation steps and post-install configuration
                        • 2. Prerequisites and system requirements
                          BlackBerry Enterprise Server Architecture in Domino Environment- BES components and services overview
                          • 1. Integration with IBM Lotus Domino mail server
                            • 2. Core services and agents in BES 5.0
                              - Messaging flow and routing
                              • 1. Email flow between Domino and BlackBerry devices
                                • 2. Message processing and synchronization
                                  Security and Policy Management- Security architecture
                                  • 1. Authentication mechanisms
                                    • 2. Encryption and secure messaging
                                      - IT policy configuration
                                      • 1. Security compliance enforcement
                                        • 2. Defining and applying IT policies
                                          BCP-421 Related Exams
                                          BCP-240 - BlackBerry 10 Support Specialist
                                          BCP-340 - Support. BB 10 Devices & BB Device Svc. in Enterprise Envir
                                          BCP-223 - Supporting a BlackBerry Enterprise Server v5.0 in a Microsoft Exchange Environment
                                          BCP-222 - Supporting a BlackBerry Enterprise Server v5.0 in an IBM Lotus Domino Environment
                                          BCP-810 - Developing Applications for the BlackBerry Solution
                                          Related Certifications
                                          BlackBerry-Certifications
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