Oracle Business Process Management 1z0-476

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Oracle IT Architecture BPM 2013 Essentials Sample Questions:

1. When embarking on a first BPM project there is a tendency to do the easy things first. What is the best practice for getting started?

A) Neither the most difficult nor the easiest processes are likely to be the most suitable for a first Implementation. Projects should be selected according to a pragmatic set of suitably weighted risk/benefit criteria.
B) It is important to start with the smallest and simplest (i.e. easy) process automation project* as these provide rapid-fire successes that can be quickly combined at a later stage in fulfilling the needs of most complex implementations.
C) By starting out with a maturity/capability assessment across the enterprise, the first BPM project can be selected according to the strongest capabilities of the organization, thereby assuring the greatest chance of success.
D) The easiest processes are often selected by IT for the benefit of familiarization while typically providing no business benefit and risking loss of interest (or even funding) from the business stakeholders. For this reason a complex process should be tackled first, following extensive training, analysis, and other preparations.

2. What elements typically make up the investment section of a ROI calculation?

A) Software license, software support, consulting, training, hardware, and hardware maintenance
B) Just the operational expense: Software license and hardware
C) Software license, software support, consulting, training, hardware, hardware maintenance, process inefficiencies, lack of agility, and the absence of process visibility
D) Just the tangible/predictable fixed expenses: Software license, software support, hardware, and hardware maintenance

3. Which statement defines the term "business process"?

A) A business process is a set of activities that are triggered in response to a change in any state that indicates a business opportunity, threat, anomaly, or Just a notification.
B) A business process is a set of linked activities performed by people and systems that delivers value to internal or external customers.
C) A business process is collaboration between systems and human participants that assesses, plans, implements, coordinates, monitors, and evaluates options and services to meet complex business needs.
D) A business processisan automated sequence of human workflow activities, controlled by business rules, providing interfaces for human task management, escalation, and exception handling.

4. The Value Alignment Worksheet is used during process identification to score business processes in terms of their strategic value to the business. Which statement describes the use of this tool?

A) Business process candidates are rated on an aggregation of their service candidate selection scores from the Services Selection Worksheet.
B) Business process candidates are rated on the sum of their KOI and technical feasibility scores divided by an associated inhibitor score.
C) Business process candidates are rated on a product of their business value alignment and technical feasibility scores.
D) Business process candidates are rated on their alignment with business goals, objectives, and key initiatives obtained from business strategy.
E) . Business process candidates are rated on a calculation of net present value (NPV) and return on investment (ROI) estimates.

5. People often resist change and this can lead to problems,even failure, in BPM implementations. How can governance help?

A) Organizational change management is a comprehensive governance practice developed to support business process re-engineering.
B) BPM organizational governance ensures effective communication of changes in human workflow and ensures appropriate empowerment within organizational structures while also identifying new roles and training needs.
C) BPM design-time governance ensures that processchanges do not Impactworking practices of human process participants.
D) BPM operational governance Is used to ensure effective day-today management of human workflow, process exception handling, and management reporting.

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