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Pegasystems Pega PCDC PEGAPCDC86V1

PEGAPCDC86V1

Exam Code: PEGAPCDC86V1

Exam Name: Pega Certified Decisioning Consultant (PCDC) 86V1

Updated: Aug 07, 2026

Q&A Number: 60 Q&As

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PEGAPCDC86V1 exam dumps

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Pegasystems PEGAPCDC86V1 Exam Syllabus Topics:

SectionWeightObjectives
Decision Strategies25%- Simulate and test strategies
- Implement eligibility rules
- Design and build decision strategies
- Use predictive models
Next-Best-Action Concepts8%- Always-on outbound fundamentals
- Contact center value optimization
- Define starting population
- One-to-one customer engagement
Engagement Policies13%- Define engagement policies
- Create engagement strategies
Actions and Treatments15%- Define and manage customer actions
- Web offer presentation
- Outbound action configuration
Channels10%- Third-party integration
- Real-time containers
- Email offer delivery
Contact Policy and Volume Constraints13%- Prevent action overexposure
- Tracking periods for policies
- Outbound volume limiting
AI and Arbitration8%- Business rule prioritization
- AI-based prioritization
- Action arbitration logic

Pegasystems Pega Certified Decisioning Consultant (PCDC) 86V1 Sample Questions:

1. HOTSPOT
Myco, a telecom company, has come up with a new data plan group to suit its customers' needs. The below table lists the three data plan actions and the criteria a customer should satisfy to qualify for the offer.

How do you configure the engagement policies to implement this requirement?


2. When a customer is offered an action that they already accepted, this is because_________.

A) the actions are filtered based on eligibility
B) there are no suppression rules defined
C) the strategy is not customized to exclude previously accepted offers
D) the customer intent was captured incorrectly


3. DRAG DROP
You are a strategy designer on a next-best-action project and are responsible for designing and implementing decision strategies.
Select each component on the left and drag it to the correct requirement on the right.


4. HOTSPOT
In the Answer Area, select the correct engagement policy for each condition.


5. U+ Bank, a retail bank, wants to send promotional emails related to credit card offers to their qualified customers. You have already created an action flow template with the desired flow pattern and reused it for all the credit card actions.
What must you do to ensure that this action is not selected for any customers?

A) Set the action availability to Never
B) Set the action availability to Template
C) Set the action availability to Always
D) Set the action availability to Within a defined time period


Solutions:

Question # 1
Answer: Only visible for members
Question # 2
Answer: D
Question # 3
Answer: Only visible for members
Question # 4
Answer: Only visible for members
Question # 5
Answer: D

PEGAPCDC86V1 Related Exams
PEGAPCDC87V1 - Certified Pega Decisioning Consultant (PCDC) 87V1
Related Certifications
CRSA - Robotic System Architect
Pega Certified Robotics System Architect
Pega CDA
Certified Senior System Architect
Pega CUIS
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