Cisco Accelerating Sales 820-422

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Cisco 820-422 Exam Syllabus Topics:

Cisco Performing Business-Focused Transformative Architecture Engagements Sample Questions:

1. What is the first step in helping to differentiate yourself with your customers?

A) Demonstrate your proposed roadmap,with architectural strengths vs.generic business needs
B) Understand your customer's needs including: vision and strategy and execution requirements
C) Explain how your skill and knowledge addresses weaknesses in the customer's IT department
D) Conduct internal research to determine the CIO's personal interests,in order to build rapport

2. Which three options correctly describe the role of a subsequent node in a Cisco Unified CallManager 5.0 cluster? (Choose three.)

A) Replicates the database to other Cisco Unified CallManager servers
B) Collects CDRs
C) Processes IP telephony calls
D) Maintains read-only copies of the configuration database

3. What is the preferred way to gain insight into the current cash position and financial condition of a privately-owned customer?

A) Search for interviews with company leaders,or articles on the industry,published within the past six months
B) Research their results by looking for details about their stock price
C) Secure a copy of last year's annual report
D) Run a credit check

4. What type of document should be used to outline terms between an IT services provider and the business or customer?

A) Service Improvement Plan
B) Capacity Management Plan
C) Service Level Agreement
D) Operational Level Agreement

5. Which approach should be used to decide solution interdependencies?

A) Based on technical staff availability,within the IT organization
B) Jointly,by IT and business leaders,during the 3rd phase of Transformative Networking
C) By the IT executive team,as part of quarterly planning activities
D) Based on business leader preferences and decisions,since they typically have the most influence over budgets

Solutions: