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Apple 9L0-066 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Networking & Connectivity | 8% | - Wired/wireless network configuration and troubleshooting |
| Time Machine | 8% | - Understand functionality and troubleshoot backup/restore |
| Peripherals & Devices | 8% | - Troubleshoot external hardware and connections |
| File System & Storage | 8% | - Diagnose file system and volume problems |
| Family Sharing & iTunes | 4% | - Troubleshoot Family Sharing and iTunes-related issues |
| Startup Process | 8% | - Evaluate and resolve OS X startup issues |
| Diagnostic Tools & Methodology | 9% | - Apply Apple recommended troubleshooting procedures |
| Accounts & Permissions | 8% | - Resolve user account and file permission problems |
| Applications & Spotlight | 7% | - Resolve app behavior and Spotlight search problems |
| iCloud & Services | 8% | - iCloud sync and service connectivity issues |
| Installation & Recovery | 8% | - Troubleshoot OS X installation and upgrade issues |
| Security & Privacy | 6% | - Diagnose security and privacy configuration issues |
Apple OS X Yosemite Troubleshooting Sample Questions:
1. Which of the following statements about Guest accounts are true? SELECT THREE.
A) Logging out of the Guest User temporarily saves files to the /Users/Guest
B) Logging out of the Guest User deletes the Guest User home folder.
C) All features of iCIoud are disabled in the Guest account.
D) The Guest account allows others to use the computer temporarily without needing a password.
E) When FileVault is enabled, the Guest account is limited to the system's default apps.
F) Parental Controls cannot be used on a Guest account
G) Guest Users cannot make changes to other user accounts, computer settings, or log in remotely.
2. On a MacBook Pro (Retina, 13-inch, Late 2013) with no peripherals attached, which of the following are services that are able to be configured in Network Preferences? SELECT THREE.
A) Wi-Fi
B) Bluetooth
C) Antenna
D) FireWire
E) Ethernet
F) Thunderbolt Bridge
3. Gretchen accidentally deleted a file on her MacBook Air while traveling. She backs up regularly to Time Machine, but did not backup while she was away. From which location would you recover the deleted file?
A) The encrypted Time Machine backup
B) The Time Machine folder in /System/Library/
C) Local Snapshots
D) FileVault
4. A user moves a file into a folder named "my stuff' and sees this message:
'You can put items into "my stuff," but you won't be able to see them. Do you want to continue? Other users with sufficient permissions will be able to use the items."
Which of the following states has the user's folder permissions for "my stuff" been set to?
A) Read only
B) Write only
C) Execute only
D) Read & Write
5. Sheryl is configuring a drive on the office server to be used by Time Machine. Each of the Mac computers in the office will be set up to use that network drive. Which of the following network protocols must the server use to make that drive available to Time Machine on each Mac computer?
A) User Datagram Protocol (UDP)
B) Apple Filing Protocol (AFP)
C) Reverse Address Resolution Protocol (RARP)
D) File Transfer Protocol (FTP)
Solutions:
| Question # 1 Answer: B,D,G | Question # 2 Answer: A,B,E | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: B |


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