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Salesforce Accredited Professional AP-222

AP-222

Exam Code: AP-222

Exam Name: Public Sector Solutions Accredited Professional

Updated: Jul 20, 2026

Q&A Number: 130 Q&As

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Salesforce AP-222 Exam Syllabus Topics:

SectionWeightObjectives
Public Sector Solutions Implementation Strategies and Best Practices19%- Deployment methodology and change management
- Data management, scalability, and quality assurance
- Solution design and requirements mapping
- Governance and compliance considerations
Public Sector Solutions: Product-Specific Systems Knowledge45%- Core architecture and data model
- Employee experience and emergency response capabilities
- Grants management and program administration
- Document processing, eSignature, and reporting tools
- Licensing, permitting, and inspection management
Public Sector Solution Product Configuration36%- Configure OmniStudio components for public sector workflows
- Action plans, automation, and business rules implementation
- Security, sharing, and compliance configuration
- Service Cloud and Experience Cloud setup for citizen services

Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. A state agency manages professional license renewals. If an applicant submits all required renewal information before the expiration date, the renewal should automatically bypass the initial completeness review and move directly to technical evaluation. Which solution best supports this requirement while remaining easy to maintain?

A) Workflow Rule with outbound messaging
B) Record-Triggered Flow using configurable decision criteria
C) Approval Process with one approval step
D) Scheduled Apex executed every hour


2. The City of Bobahaven is setting up Employee Experience Management and needs to ensure that sensitive HR data is protected. What configuration should the Technical Consultant perform to assist with meeting this requirement?

A) Disable the Grant Access Using Hierarchies setting on the Case object
B) Set the Organization- Wide Defaults (OWD) for the Case object to private
C) Disable all approval processes on the Case object
D) Mirror the Org Chart into the Role Hierarchy


3. A government agency is planning to determine applicable fees for customers based on complex data entered by the customer. Business users would like to test this feature with multiple samples before going live. How can the agency execute and confirm samples?

A) By utilizing the integration procedures
B) By utilizing the combination of data raptors and integration procedures
C) By utilizing the flows
D) By utilizing the expression sets in BRE module


4. A public sector agency has implemented Public Sector Solutions for Licenses & Permits. After the intake of the Permit application, an applicant needs to pay permit fees. This step requires checking permit fees associated with the type of permit in an external system and, at the same time, applying an applicable discount on fees based on the site/ address (this data resides in a custom object). What feature of Public Sector Solutions can be leveraged to meet this requirement?

A) FlexCard
B) DataRaptor
C) Integration Procedure
D) OmniScript


5. A Public Sector Organization (PSO) is seeking to improve how they manage its community grants and would like to introduce a new portal to allow Organizations to apply for grants. The PSO would also like to improve its internal processes and use the Grants Management package from Public Sector Solutions. The PSO currently uses Salesforce in a minimal capacity, with their staff using the Salesforce Classic UI. In addition to procuring Grants Management licenses, what other three prerequisites should the Technical Consultant advise the PSO are required?

A) Enable Chatter
B) Customer Community Plus Licenses
C) Migrate Users to Lightning Experience
D) Enable Web-to-Lead
E) Customer Community Licenses


Solutions:

Question # 1
Answer: B
Question # 2
Answer: A
Question # 3
Answer: D
Question # 4
Answer: C
Question # 5
Answer: A,B,C

AP-222 Related Exams
Salesforce-Data-Cloud-JPN - Salesforce Data Cloud Accredited Professional (Salesforce-Data-Cloud日本語版)
AP-218 - Net Zero Cloud Accredited Professional
Public-Sector-Solutions - Salesforce Public Sector Solutions Accredited Professional (AP-222) Exam
AP-216 - Marketing Cloud Personalization Accredited Professional
AP-203 - Communications Cloud Accredited Professional
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